Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at AigaTees@pasefikalv.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at AigaTees@pasefikalv.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at AigaTees@pasefikalv.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at AigaTees@pasefikalv.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at AigaTees@pasefikalv.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at AigaTees@pasefikalv.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at AigaTees@pasefikalv.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at AigaTees@pasefikalv.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
UPDATED VERSION SEPTEMBER 10 2026
WE WANT YOU TO BE HAPPY WITH YOUR PURCHASE. BECAUSE OUR PRODUCTS MAY BE MADE OR PRINTED SPECIFICALLY FOR EACH ORDER, WE GENERALLY DO NOT ACCEPT RETURNS OR EXCHANGES FOR A CHANGE OF MIND, INCORRECT SIZE, OR INCORRECT COLOR SELECTION.
DAMAGE OR INCORRECT ITEMS
IF YOUR ORDER ARRIVES DAMAGED, DEFECTIVE, OR YOU RECIEVE THE WRONG ITEM, PLEASE CONTACT US AS SOON AS POSSIBLE AFTER DELIVERY. ON THE FRONT PAGE OF THE WEBSITE YOU CAN FIND CONTACT THERE YOU CAN SEND US A MESSAGE.
- YOUR ORDER NUMBER
- A DISCRIPTION OF THE PROBLEM
- CLEAR PHOTOS OF THE ITEMS AND PACKAGING, IF APPLICABLE
IF THE ISSUE IS CONFIRMED TO BE AN ERROR OR MANUFACTURING DEFECT ON OUR PART, WE WILL WORK WITH YOU TO PROVIDE A REPLACEMENT OR ANOTHER APPROPRIATE SOLUTION.
PLEASE DO NOT SEND AN ITEM BACK WITHOUT CONTACTING US.
CUSTOMER-SELECTED SIZE OR COLOR
PLEASE CAREFULLY REVIEW YOUR SIZE, COLOR, AND PRODUCT SELECTION BEFORE PLACING YOUR ORDER. WE ARE UNABLE TO ACCEPT RETURNS OR EXCHANGES SIMPLY BECAUSE THE WRONG SIZE OR COLOR WAS SELECTED.
SHIPPING POLICY
ORDERS ARE PROCESSED AFTER YOUR PURCHASE IS COMPLETED. PROCESSING TIMES MAY VARY DEPENDING ON THE PRODUCT AND ORDER VOLUME. ONCE YOUR ORDER IS READY IT WILL BE SHIPPED USING USPS GROUND ATVANTAGE THROUGH PIRATESHIP. AFTER YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE TRACKING INFORMATION WHEN AVAILABLE.
SHIPPING DELAYS
ONCE AN ORDER HAS BEEN HANDED OVER TO USPS, DELIVERY TIMES AND DELAYS ARE OUTSIDE OF AIGA TEES CONTROL. USPS DELIVERY ESTIMATES ARE NOT GUARENTEED. IF YOUR PACKAGE IS DELAYED, PLEASE USE THE TRACKING INFORMATION PROVIDED TO CHECK THE LATEST USPS STATUS.
LOST OR MISSING
IF TRACKING SHOWS A PACKAGE WAS DELIVERED BUT YOU CANNOT LOCATE IT, PLEASE FIRST CHECK WITH HOUSEHOLD MEMBERS OR NEIGHBORS, AND YOUR LOCAL USPS POST OFFICE. IF A PACKAGE IS CONFIRMED LOST IN TRANSIT, PLEASE CONTACT US SO WE CAN HELP DETERMINE THE APPROPRIATE NEXT STEPS. AIGA TEES IS NOT RESPONSIBLE FOR PACKAGES THAT ARE MARKED AS DELIVERED TO THE ADDRESS PROVIDED BY THE CUSTOMER.
INCORRECT SHIPPING ADDRESS
PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT BEFORE COMPLETING YOUR ORDER. IF AN ORDER HAS NOT YET SHIPPED AND YOU NOTICE AN INCORRECT ADDRESS, CONTACT US IMMEDIATELY WE WILL DO OUR BEST TO CORRECT IT BEFORE SHIPMENT. ONCE THE ORDER HAS BEEN SHIPPED, WE MAY NOT BE ABLE TO CHANGE THE ADDRESS.
CONTACT US
IF YOU HAVE QUESTIONS ABOUT RETURNS, DAMAGE ITEMS OR INCORRECT OR SHIPMENT PLEASE CONTACT AIGA TEES CONTACT FORM ON WEBSITE. WE ARE HAPPY TO HELP AND WILL REVIEW EACH SITUATION INDIVIDUALLY. THANKYOU FOR YOUR TIME.
AIGA TEES